Shipping Policy

Susans Collection

Order Processing

At Susans Collection, every order is prepared with attention and care to ensure you receive the best possible quality.

Please allow 1–3 business days for order processing before shipment.
Orders placed during weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

Our standard delivery time is 5–15 business days, depending on your location.

We work with reliable international shipping partners to ensure your order is delivered safely and efficiently.
Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery.

Shipping Costs

We proudly offer free shipping on all orders, with no minimum purchase required.
Your order will be delivered directly to your door at no additional cost.

Placing an Order

Ordering from Susans Collection is simple:

Select your favorite items and add them to your cart
Proceed to checkout and carefully confirm your shipping information
Choose your preferred payment method — all payments are processed via a secure SSL-encrypted system
Once your order is completed, you will receive an order confirmation email

Delays & Availability

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:

High seasonal demand
Customs processing
International shipping disruptions

If there are any significant delays with your order, we will keep you informed and assist you as quickly as possible.

Customer Support

If you have any questions about your order, delivery status, or need assistance, our support team is here for you.

📧 contact.susanscollection@gmail.com

We are always happy to help and ensure your experience with Susans Collection is smooth and enjoyable.