Terms & Conditions – Susans collection

OVERVIEW

This website is operated by Susans collection. Throughout the site, the terms “we”, “us” and “our” refer to Susans collection. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms & Conditions, including all policies referenced herein.

These Terms apply to all users of the site, including without limitation browsers, customers, merchants and content contributors.

By accessing or using any part of the website, you agree to these Terms. If you do not agree, you may not access the website or use our services.

We reserve the right to update or modify these Terms at any time by posting changes on this page.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given us consent to allow your minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our services.

Any breach of these Terms will result in immediate termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted.

You agree not to reproduce, duplicate, copy, sell or exploit any portion of the service without express written permission from us.

3. ACCURACY OF INFORMATION

We strive to ensure that all information on our website is accurate and up to date. However, we cannot guarantee that all content is always complete, accurate or current.

Any reliance on information on this site is at your own risk.

We reserve the right to modify website content at any time without obligation to update prior information.

4. PRODUCTS & PRICING

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time without liability.

Product descriptions and images are presented as accurately as possible, but we cannot guarantee that your device displays colors or details perfectly.

All products are offered subject to availability.

5. ORDER ACCEPTANCE & BILLING

We reserve the right to refuse or cancel any order at our discretion, including limitations on quantities per customer, household or order.

You agree to provide current, complete and accurate purchase and account information for all transactions.

If we make changes to or cancel an order, we may attempt to notify you via the contact details provided at checkout.

6. SHIPPING & DELIVERY

Orders are processed within 1–3 business days. Estimated delivery times vary by destination and are displayed on our Shipping Policy page.

We work with international logistics partners to deliver orders worldwide.

Delivery times may vary due to customs, carrier delays or external factors beyond our control.

Customers are responsible for providing accurate shipping information.

7. IMPORT DUTIES & TAXES

Depending on the destination country, import duties, taxes or customs fees may apply.

These charges are the responsibility of the customer unless stated otherwise on our website.

8. RETURNS & REFUNDS

Our return and refund procedures are outlined in our Return Policy.

We reserve the right to refuse returns that do not meet our policy conditions.

9. THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or links. These are provided “as is” without warranties or guarantees.

We are not responsible for third-party websites, services or content.

10. USER COMMENTS & SUBMISSIONS

If you send us feedback, suggestions or other materials, you agree that we may use, edit, publish and distribute them without restriction or compensation.

You agree not to submit unlawful, offensive or misleading content.

11. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

12. PROHIBITED USES

You are prohibited from using our website or content:

• for unlawful purposes

• to violate laws or regulations

• to infringe intellectual property rights

• to transmit malware or harmful code

• to collect personal data of others

• to engage in fraudulent, abusive or misleading activity

Violation may result in termination of service.

13. DISCLAIMER OF WARRANTIES

Our services and products are provided “as is” and “as available” without any warranties, express or implied.

We do not guarantee uninterrupted, secure or error-free service.

14. LIMITATION OF LIABILITY

Susans collection shall not be liable for any direct, indirect, incidental or consequential damages resulting from the use of our services or products, to the maximum extent permitted by law.

15. INDEMNIFICATION

You agree to indemnify and hold harmless Susans collection and its affiliates, employees and partners from any claim or demand arising from your breach of these Terms or violation of any law.

16. TERMINATION

These Terms remain in effect unless terminated by either you or us.

We may terminate or suspend access to our services at any time if you violate these Terms.

17. GOVERNING LAW

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.

18. REFUSED OR UNDELIVERED PACKAGES

If a package is refused or not collected and returned to our facility, we reserve the right to deduct shipping and handling costs from any refund issued.

19. CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

20. CONTACT INFORMATION

Questions about these Terms & Conditions should be sent to:

Email: contact.susanscollection@gmail.com
Business name: Susans collection